terms & conditions

Please contact us, if you have any questions regarding these terms and conditions.

Privacy

PakarCetakBaju.com.my is taken seriously as a customer’s privacy stated in compliance with the Personal Data Protection Act 2010 and the regulation. Customer’s personal information where this covers all personal information including email addresses are secured as we will not give out to any third parties or anyone. All information collected for our own purposes ONLY for customer databases and will not be disclosed to anyone outside our organization.

Email Lists

All customers email addresses will be saved in our collection data once you register your product with us. In order to serve you better, any updates, new products and promotional for any of our software products released you will get notified from time to time. All information provided to PakarCetakBaju.com.my strictly for internal use and will never be given to any third party.

Cookies

Some pages of PakarCetakBaju.com.my may use “cookies” to enhance customers’ experience with us. Cookies would be placed in your computer’s browser to store your preferences in small text files. Do not provide your email address or any other personal information unless you choose to provide the information to us, as for example, registering at our website. once you choose to share to this site with your personal information, the information may be linked to the data stored in the cookies. We somehow use cookies to understand the whole process in the website and to improve the contents in our website. We may use cookies to personalize and recognize your experience or data at our website history once you return to our website.

Secure Shopping Guarantee

We guarantee that the e-commerce area of our site is fully secured. All information you share to our website is protected by encryption to prevent unauthorized access to your information. All customer databases provided to our website are secured.

Remember to Sign Out

Always remember, after you sign in the website, you should sign out after completing your forms as needed to further prevent unauthorized access to your account. You should sign out once you have:

  1. completed your transactions
  2. completed managing your account in the website, or
  3. decided to step away from your computer.

If you did not do so, anyone who accesses your computer after you have signed in but before you have signed out can access your account.

Delivery Information

PakarCetakBaju.com.my delivers to all states in Malaysia. We use all shipping couriers, and we preferred to use Ninja Van and J&T for most of our online orders. However, you should allow 1-2 business days in case any unexpected delays. For East Malaysia (Sabah & Sarawak) orders may often take 2 to 3 extra days, so please allow 3 to 4 business days for delivery. We will then provide the tracking number in the customer’s account once we send out the goods so that you can check if necessary.

Return Policy

Under normal circumstances, there will be NO EXCHANGE, RETURN OR REFUND of any items that are purchased, regardless if the products have been pick-up, open or unopened and so on.

Only for items that are verified and agreed by PakarCetakBaju.com.my the faulty or defective items are a result caused by factors that have been inspected by our company, then these items will be available for exchange for the same item. The items returned must be hand carried to PakarCetakBaju.com.my physical store or Customer Service Center. Strictly no shipping back of such items will be entertained.

 

Under certain circumstances, the products that need to be sent back to the supplier either local or overseas, might incur handling and other service charges. All these charges are strictly to be paid by the customer in the case that such items are defective as a result due to error by the customer. If the reason for your return is due to our error, there will be no charges of any sort. Any other cases that qualify for an exchange and return will incur a restocking fee.

 

Important Note: All refund or exchange for any items purchased must be returned to us within 3 working days upon receiving of the products ordered (pickup or delivery). No further dispute will be entertained after 3 working days.